Refund & Return Policy
We want you to love your Nogz. If something isn’t right, we’re here to help.Returns
We accept returns within 15 days of delivery for unused, unworn items in original packaging.
To qualify:
- Product must be in new condition (no stretching, no wear, no odor, no damage).
Return shipping cost is the responsibility of the customer unless the product was defective or incorrect.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Items with visible wear, stretching, or damage
- Final sale or discounted items
Exchanges
If you need to exchange for a different design, you may do so within 30 days, provided the product meets the return condition requirements.
Refunds
Once your return is received and inspected:
- Approved refunds are issued to your original payment method within 5–7 business days.
Defective or Incorrect Items
If your item arrives damaged, defective, or incorrect:
- Contact us within 14 days of delivery.
- Email photos of the issue to support@gnarlynogginz.com
Cancellations
Orders can be canceled within 1 hour of purchase. After this window, the order may already be in processing.
